Orders and Shipping

Shipping Costs

Shipping across Canada and Mainland US only.

Canadian Shipping options at checkout are:

$7CAD lettermail NO tracking

or $23CAD parcel WITH tracking

US Shipping:

$25CAD parcel WITH tracking (customers are responsible for customs duties and taxes).

Free Local Pick-Up

We no longer offer local pick-ups!

Delivery Times

We fill and ship orders daily (Monday-Friday) as we’re able.

Unfortunately, once we hand over our packages to Canada Post, they are out of our control. In other words, we cannot guarantee delivery.

The wait time for standard delivery is generally four to fourteen business days. We thank you for your patience.

Eco-Friendly Packaging

We use natural kraft mailers that are padded with recycled newspaper. These mailers protect your seeds while offering a responsible alternative to plastic bubble wrap.

Our seed packets are made of natural kraft and include valuable growing information. Our order receipts are printed at a reduced zoom to use less ink.

Online Store

Our online store is open a few times a year. In the fall (this year in November) for our Sweet Pea Seed sale, and again in January with more cut flower varieties and maybe a sweet pea seed restock.

Looking for a last-minute Christmas gift in early December? Don’t panic, our gift cards are available year-round! We don’t have a paper catalogue.

Shopping

To shop our selection of seeds, select the category of the titles in the main menu navigation. To add a product to your cart, select the “ADD TO CART” button below the product image. The products in your cart will be visible to the right of your screen on a desktop computer.

To purchase the items in your cart, select the “SECURE CHECKOUT” option below the cart summary and follow the prompts to enter your billing information. We do not accept order placement by phone, fax or email.

Prices

Product prices are in CAD. Catalogue product prices are exclusive of tax (HST 15% in Nova Scotia). Depending on your shipping address, your local tax rate will be applied to your order at checkout.

Payment Options

Our online shop accepts secure credit card payments using a third party application called Stripe. See our privacy policy for more details. E-Transfer is also accepted. Cash payments are only accepted in person at special events, markets and when purchasing seed packets from seed racks at local retailers.

E-Transfer Payments

Select the E-Transfer payment option at checkout. Once you place your order, we’ll send you an email with the email address to direct the E-Transfer to. Please include your order number in the E-Transfer message for prompt order fulfillment. We are set up for auto-deposit and there should not be a Q&A. If your bank requires a password to complete the process, please contact us immediately with the password for the transaction.

*Your E-Transfer must be received by Sow Local Seeds within 48 hours or your order will be cancelled.

Confirmation Emails

You’ll receive an email confirmation once your order has been received, and another email once your order has been shipped. Please confirm that no spelling mistakes are made when entering your email address at checkout.

Check your spam and junk folder for our confirmation emails and add Sow Local Seeds as a contact to avoid missing important emails!

Returns and Refunds

We understand that each person’s circumstances are different. We want to support you in your gardening journey. We don’t have a generalized returns and refunds policy.

Please contact us if anything goes wrong with your order and/or shipping. We’re here to help you on a case by case basis.

Thank you for supporting our small family farm and local seed saving initiatives!