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Privacy and Security Policy

Your information allows us to offer you relevant products and services, including the use of the Sow Local Seeds website, to meet your needs, to personalize your interaction with our farm business and our web services.

This privacy policy explains how your personal information is collected, used and shared when you visit or make a purchase from (www.sowlocalseeds.ca), the “Site”.

In this Policy, “Personal Information” includes Device Information and Order Information.

Collection of Information

In this Policy, “Order Information” includes your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, username and password. This information is collected when you voluntarily enter the information when you complete a purchase or attempt to on the Site, when you subscribe to a newsletter through the Site or when you provide the information in person upon order pick up or at events.

In this Policy, “Device Information” includes non-exclusively your IP address, your time zone and location, some of the cookies that are installed on your device and other web browser information. This information is collected when you visit the site. Additional “Device Information” includes information on how you interact with individual web pages, the products you view, and which search terms or website led you to the Site. This information is collected automatically as you browse the Site.

Device Information is collected using:

“Cookies”, data files placed in your computer that often feature an anonymous unique identifier. Cookies can be disabled if you wish to do so.

“Log Files” used to track actions on the Site and to collect data including IP address, browser type, internet provider information, referring/exit pages and time/date stamps.

“Pixels”, “Tags” and/or “Web Beacons”, electronic files used to track and record activity as you browse the Site.

Usage of Information

Your Personal Information may be used by Sow Local Seeds to respond to customer queries and orders, during order fulfillment and processing, for advertising and marketing campaigns, to improve the website functionality, for security and fraud prevention, for account creation on the Site and to enable third parties to carry out technical or other business functions on our behalf.

Sharing of Information

Your Personal Information may be shared with third parties (payment processors, email providers and analytics and security providers) to help us optimize user experience for customers on the Site and to assess the success of our marketing campaigns. These parties have limited access to your Personal Information.

Stripe is used to power our online store/to process payments. Stripe may collect, use and share your Personal Information based on their privacy policy which is found here: https://stripe.com/en-ca/privacy.

WordPress, WooCommerce and several WordPress Plugins (for example, WooCommerce, MailChimp) are used in our pages and online store on the Site. All these programs may collect, use and share your Personal Information as described in their Privacy Policies.

Your Personal Information may be shared to comply with laws and regulations, in response to a subpoena, search warrant or other lawful requests for information, or to otherwise protect our rights.

Behavioural Advertising

Your Personal Information is used to personalize your online shopping experience through targeted advertisements and marketing communications. To learn more about how Targeted Advertising works, please visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising using the links below (non-exclusively):

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Email Marketing

If you no longer wish to receive communications from us, you may opt out by clicking “unsubscribe” at the bottom of any bulk email from Sow Local Seeds.

Accounts and Passwords

Usernames and passwords are used in some features of the Site functionality. The confidentiality of your username and password are your responsibility. You are responsible for any activities that occur within your account wether it is done by you or by another person. You agree to notify us immediately if there has been a breach of security or unauthorized use of your username or password.

By using the Site, you agree to enter accurate and true Personal Information. If you enter a non-valid email, your account will be deactivated.

Security

Precautions are taken to protect your Personal Information online and offline. Sensitive information, like a credit card number, is encrypted and transmitted to us in a secure process. The closed lock icon below the checkout page and “https” at the start of the web page address are representative of this security measure. Offline, only employees who require your Personal Information to complete an essential task are granted access. Despite these precautions, keep in mind that no transmission of data over the Internet can be guaranteed to be 100% secure.

Data Retention

Once you have placed an order through the Site, we will store your order information unless and until you request that we delete this information.

Changes

We reserve the right to make update this Privacy Policy periodically to reflect the changes to our practices and for other operational, legal or regulatory reasons, without direct notification to you. Updates will be posted on this page.

Updated February 9th, 2022

Contact Us

For additional information, questions or complaints about our privacy practices and policy, please use the contact us form to connect with Erika.

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